Frequently Asked Questions
Quick Answers
Common questions about quotes, measurements and installation.
Windows & Doors
Learn about aluminium styles, options, upgrades and replacements.
Glass & Projects
Find information about glazing, service areas and project requirements.
Everything You Need to Know
Find clear answers about aluminium windows, doors, glass, replacements and installations across Sydney.
Common Questions
We’ve answered the questions customers ask us most before starting an aluminium, glass or door project.
General
What services does Prime Aluminium Solution provide?
We provide aluminium windows, aluminium doors, glass, flyscreens, window and door replacements, sliding door systems and related installation services.
Do you service all areas of Sydney?
Yes. We provide residential and commercial services across Sydney. Contact us with your suburb and project details and we can confirm availability.
Do you provide free quotes?
Yes. You can contact us with photos, approximate measurements and details of the work required. For larger or more complex projects, a site inspection may be needed.
Do you work on both residential and commercial properties?
Yes. We work on homes, apartments and a range of commercial properties, depending on the size and requirements of the project.
Aluminium Windows & Doors
What types of aluminium windows do you install?
We can supply and install a range of aluminium window styles including sliding, awning, casement, fixed, double-hung and other custom configurations depending on the project.
What types of aluminium doors do you install?
Options can include sliding doors, stacker doors, hinged doors, bi-fold systems, French doors and other custom aluminium door configurations.
Can aluminium windows and doors be custom made?
Yes. Most aluminium systems can be manufactured to suit the opening, design requirements, frame colour, glass type and configuration of your property.
What aluminium frame colours are available?
A range of powder-coated finishes are generally available, including popular colours such as black, white, charcoal and other selected finishes depending on the system and manufacturer.
Replacement & Installation
Can you replace existing windows and doors?
Yes. We can assess existing windows and doors and provide replacement options suited to the opening, building structure and desired finish.
Do you remove the old windows or doors?
Where included in the quotation, we can remove the existing windows or doors and dispose of the old materials as part of the replacement work.
How long does installation take?
Installation time depends on the number of units, size of the openings, site access and complexity of the work. Smaller installations may be completed quickly, while larger replacements require more time.
Will you measure the openings before manufacturing?
Yes. Accurate measurements are essential before manufacturing custom aluminium windows and doors. Final measurements are confirmed before an order proceeds.
Glass & Project Details
What types of glass can you provide?
Glass options depend on the application and can include toughened safety glass, laminated glass and other suitable glazing options based on the required system and project.
Can you help me choose the right window or door system?
Yes. We can recommend suitable options based on the opening size, ventilation, access, appearance, budget and whether the project is residential or commercial.
What information should I send when requesting a quote?
Send clear photos of the existing opening, approximate width and height, your suburb and a short description of what you want installed or replaced.
Can you work with builders and other trades?
Yes. We can coordinate aluminium and glazing work with builders and other trades where the project requires framing, structural preparation or staged installation.
Still Have Questions?
Tell us what you’re planning and we’ll help you work out the right aluminium, glass or door solution for your project.